Who to Call with Problems after Transplant

Who to Call with Problems after Transplant


Call 911 right away or go to the nearest Emergency Department if you have:

  • Chest pain.
  • Shortness of breath.
  • Other medical emergencies.


Call the Transplant Center right away with urgent medical needs

Call 800-626-2538, 24 hours a day, 7 days a week if you have:

  • A fever greater than 100.5 degrees F or 38 degrees C.
  • Missed more than one dose of your anti-rejection medicines or have problems obtaining them.
  • Nausea, vomiting or diarrhea for more than 8 hours or cannot keep medicine down.
  • Dizziness or feel light-headed.
  • Severe pain over the transplant site.
  • Signs of infection at incision site, including redness, warmth, swelling, increased drainage or drainage looks like pus or smells bad.
  • Weight gain of 2 pounds or more in 1 day or 5 pounds or more in 1 week.
  • Bleeding from the incision site.
  • Have high blood pressure where your top number or systolic pressure is staying at or above 160, or you see that your blood pressure readings are trending higher each day.
  • Have a pulse of less than 60 or greater than 100.

If you call outside of normal clinic hours, stay on the line through the full message until the answering service picks up the call. The answering service will contact the on-call coordinator to call you about your problem. 


Call your transplant coordinator with non-urgent medical needs

Call your Coordinator Monday through Friday between 7:30 AM and 4:00 PM at 614-293-8746 or 800-626-2538 to ask about any non-urgent medical needs, including:

  • Medicine refills. We request at least one week notice for prescription refills. 
  • Financial or insurance issues.
  • Questions or concerns.


Call your primary care doctor with non-transplant related health concerns

These include:

  • Preventive health maintenance. 
  • A common cold or flu.
  • Minor skin infections.
  • Constipation.
  • Depression or anxiety.
  • Hormone replacement therapy.

Tell your transplant coordinator about any medicine that is ordered by your primary care doctor.


Returning to the community

Based on your kidney function and overall health after your transplant, you may be able to transition your care to your primary or referring nephrologist. This would allow you to complete testing and clinic visits in a location that may be closer to your home. 

Please begin to speak with your post-transplant coordinator about this option after your kidney function has returned to normal.


© 2007 – August 29, 2019, The Ohio State University Wexner Medical Center.

This handout is for informational purposes only. Talk with your doctor or healthcare team if you have any questions about your care. For more health information, call the Library for Health Information at 614-293-3707 or email: health-info@osu.edu.