Welcome to The Interventional Pulmonary Clinic (The James)

Welcome to The Interventional Pulmonary Clinic (The James)

 

Interventional Pulmonary Clinic

300 West 10th Avenue, 2nd floor

Columbus, Ohio 43210

Phone: (614) 293-6939

Fax: (614) 293-3919

 

Here is important information about your care and how to contact the health care team at our clinic.

 

Appointments

To make an appointment, please call the office at (614) 293-6939. If you need to cancel your appointment, call our office at least 24 hours before the time of your appointment and we will reschedule it for another day.

 

Telephone Calls

Our office hours are Monday – Friday, 8:00 am to 4:30 pm. When you call during regular office hours, our office staff will direct your questions and concerns to the appropriate person. If you need to talk with a doctor or nurse, you may be asked to leave a message. Your call will be returned within 48 hours.

 

After Office Hours and Emergency Calls

After 4:30 pm, weekends or holidays, call the office at (614) 293-6939. The answering service will contact the doctor on call. You will need to leave a detailed message with the answering service.

If you have an emergency, go to the nearest emergency room or call 911.

 

Family Leave or Disability Paperwork

Family Medical Leave Act (FMLA) or disability paperwork requests can be sent to our office by fax, mail or you can bring the paperwork to our office. Please allow up to 10 business days for the paperwork to be completed. The completed paperwork will be mailed to the address or sent to the fax number you provided.

 

Prescriptions and Refills

You may send prescription refill requests to your OSU MyChart or call the office at (614) 293-6939.

 

About Your Clinic Visit

Here is information about what to expect during your clinic visit.

  • During your clinic visit, there will be different members of the team that will take care of you. Members of the team may include:
    • Doctors (MD or DO)
    • Nurse Practitioner (NP)
    • Physician’s Assistant (PA)
    • Registered Nurse (RN)
    • Patient Care Associate (PCA)
  • Your appointment will be at the Interventional Pulmonary located on the 2nd floor of the 300 West 10th Avenue Building. Please arrive 30 minutes before your appointment to allow time to register.
  • When you get to the clinic, you will need to check in at the Interventional Pulmonary Registration Desk.
  • Bring your insurance card, advance directives (Health Care Power of Attorney/Living Will), health history and current treatment information.
  • Bring any medical information that has been requested. It is important to bring a copy or CD of any imaging reports (such as x-rays, MRIs or CT or PET scans), test results or other reports that were done at your local hospital.
  • At times, you may experience a longer wait for your appointment. It may help to bring something to read or another form of quiet entertainment. Plan ahead for possible delays in getting back to work, for childcare and transportation. Snack and drinks are available for you during your wait. If needed, ask a member of your health care team for a hotel list.
  • Once the team is ready to see you, a PCA will get you from the waiting area and take you to the clinic area.
  • Your height and weight will be checked. You will need to take off your shoes each time your height and weight are checked.
  • You will be taken to an exam room where your vital signs (blood pressure, pulse, temperature and oxygen level) will be checked.
  • A nurse will ask you questions about your health history and any problems or questions you may have. This information will be shared with your doctor, nurse practitioner or physician assistant.
  • If you had a CT or PET scan done at The James before your appointment, the doctor will review the scans and talk with you about the results.
  • Before the end of your appointment, a member of your health care team will review your discharge paperwork, also known as the After Visit Summary (AVS). This paperwork will have all of your follow up appointments and other instructions, including patient education about on new health conditions, procedures or medicines.

 

More Information

  • Tell a member of your health care team about any needs you may have, including questions about how to find your way around the hospital or if you need maps, hotel accommodations or finding dining options.
  • Ask about how you can sign up for OSU MyChart. OSU MyChart is secure, free way you can access your medical record online. You can use OSU MyChart to:
    • Send and receive messages with your health care team
    • View and request medical appointments
    • View your health record, including test results
    • Request prescription refills
    • View your billing account summary and pay any bill that is due
  • James Patient Education offers free, easy to understand patient education handouts and videos to help you learn more about your health. Visit patienteducation@osumc.edu

 

 

© October 18, 2018. The Ohio State University Comprehensive Cancer Center – Arthur G. James Cancer Hospital and Richard J. Solove Research Institute.

This handout is for informational purposes only. Talk with your doctor or health care team if you have any questions about your care.