Welcome to 12 James Surgical Oncology (The James)

Welcome to 12 James Surgical Oncology (The James)

Your health care team is dedicated to providing you with personalized care to meet your needs. As part of this team, the 12 James nursing staff of RNs (Registered Nurses), PCAs (Patient Care Associates), and UCAs (Unit Clerical Associates) are committed to providing a caring, healing environment for both you and your family.

While you are in the hospital, you will learn the daily routine and be encouraged to take part in your care. You will be assigned a primary nurse who will coordinate your care. This care will include:

  • Blood tests - if needed are usually done once a day. The nurse or PCA may take blood from your arm.
  • Vital signs - Your vital signs (temperature, heart rate, respiratory rate and blood pressure) will be checked about every four hours. Your nurse will also ask about your pain level at this time and after a pain medicine or other treatment for pain has been given.
  • Assessment - At least once every shift, your nurse will do a physical assessment. This includes checking your eyes, mouth, skin, abdomen, heart, lungs and ability to think clearly. The nurse will also ask if you have pain, nausea or other problems. At least hourly staff will check on you to see if there is anything you need. Use your call light for any needs you may have between staff visits.
  • Activity - It is good for your health to be as active as possible during your stay in the hospital. By staying active, you can help prevent nausea, fatigue, depression, problems with your heart and lungs or other problems. It is important to get out of bed and walk several times a day. Staff will help you to walk in the hallways, walk in your room or sit up in a chair if you are not able to walk.
  • Bedside reporting - At the time when nurses change shifts, they will give a report on your care at your bedside. Feel free to speak up and be a part of this report.

For Your Safety

We want you to be safe while you are in the hospital. You may have tests, medicines or treatments that may increase the risk of falling.

  • Please use your call light to ask for help before getting out of bed, especially when going to the bathroom. Staff will use a special belt (called a gait belt) to help you avoid falls. In some cases, staff may also need to stay with you while you are in the bathroom.
  • It is important to stay on the nursing unit unless you are being taken by staff off the unit for a test or procedure. If you need to leave the unit for any reason, be sure to check first with your nurse.
  • To reduce your risk of infection and to keep from falling, ask staff for help in getting items up off of the floor. • The bathrooms in the patient hospital rooms are for patient use only. Staff can direct your family and visitors to the nearest public restroom.
  • Ask staff for help if you have food that has been brought from home. They will mark your food items, place them in the refrigerator and heat them for you when needed.

Family Lounge

For your family’s comfort, there is a family lounge located on the unit. This area has a kitchen with a microwave, comfortable furniture and a television. It is located near the visitor elevators.

If there is anything we can do to make your hospital stay more comfortable, please let us know. If you have concerns about your care, treatment or safety, please tell any of our staff members, or ask for the Charge Nurse or Unit Nurse Manager.

Thank you for choosing The James for your health care. We look forward to serving you and your family to make this hospital stay as comfortable as possible.


© February 4, 2021. The Ohio State University Comprehensive Cancer Center – Arthur G. James Cancer Hospital and Richard J. Solove Research Institute.

This handout is for informational purposes only. Talk with your doctor or health care team if you have any questions about your care.

For more health information, call the Patient and Family Resource Center at 614-366-0602 or visit cancer.osu.edu/PFRC